Welcome to https://www.maltaquality.education (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by
Malta Quality Education (collectively, “Services”) (“Authorized Customers”). This Privacy Policy also applies to personal data processed in connection with training courses, CPD activities, webinars, workshops, live online sessions, educational events and related services organised or promoted by Malta Quality Education.
“Personally Identifiable Information”
Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, the nature and size of the business, the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.
In relation to training courses and CPD activities, Malta Quality Education may also collect and process course-related personal data, including participant name and surname, email address, telephone number, institution or organisation, professional role, area of responsibility, previous professional experience relevant to the course, course registration details, payment or billing information, attendance records, certificate information, communications relating to the course, and any information voluntarily provided by the participant in relation to participation, access or support needs.
What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
Payments, orders and billing
Where a participant or an institution registers for a paid course, Malta Quality Education may process order, payment and billing information for the purpose of managing the registration, confirming payment, issuing receipts or invoices where applicable, handling administrative records and complying with accounting, tax and legal obligations.
Online payments may be processed through third-party payment service providers. Malta Quality Education does not directly store full payment card details, unless otherwise clearly indicated by the relevant payment system. Payment providers may process payment data according to their own privacy policies and security standards.
Payer and participant data
In some cases, the person or institution paying for a course may be different from the participant attending the course. Malta Quality Education may therefore process both payer data and participant data.
Payer data is used mainly for order management, payment confirmation, billing, accounting and administrative purposes. Participant data is used mainly for course administration, communication, access to live sessions, attendance monitoring, learning support and preparation of Certificates of Attendance.
Where a payer provides personal data relating to another participant, the payer is responsible for ensuring that the participant is informed that their data has been provided to Malta Quality Education for course administration purposes.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.
Training courses and CPD activities
Malta Quality Education may process personal data for the organisation, promotion, registration, delivery and administration of training courses, CPD activities, webinars, workshops and related educational services.
Personal data may be processed for the following purposes:
- managing course enquiries and registrations;
- identifying and communicating with participants;
- processing orders, payments, invoices, receipts and administrative records;
- sending course information, access links, joining instructions and learning materials;
- managing live online sessions and related course communications;
- monitoring attendance and participation;
- preparing and issuing Certificates of Attendance;
- providing participant support;
- managing course feedback and quality improvement activities;
- complying with legal, fiscal, accounting and administrative obligations.
The legal bases for such processing may include the performance of a contract or pre-contractual measures, compliance with legal obligations, legitimate interest in organising, documenting and improving educational services, and consent where required by applicable law.
Live online sessions and recordings
Training courses and CPD activities may be delivered through live online platforms, such as videoconferencing or virtual meeting tools. In this context, Malta Quality Education may process participant names, email addresses, attendance data, chat messages, audio, video, screen names and other data generated during the online session, where applicable.
Where a live online session is recorded, participants will be informed in advance. Recordings may be used for course delivery, participant access for the same course edition, internal quality assurance, documentation, evidence of delivery and improvement purposes.
Recordings shall not be used for unrelated promotional or commercial purposes without appropriate consent.
Attendance records and certificates
Malta Quality Education may process attendance and participation data in order to monitor course participation, verify eligibility for Certificates of Attendance, prepare certificates, maintain administrative records and respond to participant requests relating to course attendance.
Certificates of Attendance may include the participant’s name and surname, course title, course dates, delivery mode, total duration and issuing organisation.
With whom may the information may be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf.
For the purposes of organising and delivering training courses and CPD activities, personal data may also be shared, where necessary and on a need-to-know basis, with trainers, course coordinators, administrative staff, online meeting platforms, learning or communication tools, payment service providers, accounting or fiscal consultants, IT providers and other service providers involved in the organisation, administration or delivery of the course.
Such sharing shall be limited to the personal data necessary for the relevant course-related purpose.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Malta Quality Educationlta Business is securely stored and is not accessible to third parties or employees of Malta Quality Education except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at secretary@maltabusiness.agency
Course updates and marketing communications
Where users or participants provide consent, Malta Quality Education may use their contact details to send updates about future courses, CPD activities, professional training initiatives, events and related educational services.
Users may withdraw their consent or opt out from such communications at any time by following the instructions provided in the communication or by contacting Malta Quality Education.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://www.maltaquality.education/cookie-policy , with the drawback that certain features of website may not function properly without the aid of cookies.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used in our cookies info page.
How does Malta Quality Education use login information?
Malta Quality Education uses login information, including, but not limited to, IP addresses, ISPs, and browser types, browser version, pages visited, date and time of visit, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Malta Quality Education has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at secretary@maltaquality.education.
Data retention
Malta Quality Education retains personal data only for as long as necessary for the purposes for which it was collected, including course administration, contractual management, accounting, tax, legal, quality assurance and record-keeping purposes.
Course registration, payment, billing and attendance records may be retained for the period required by applicable legal, accounting and administrative obligations. Course-related communications and participation records may be retained for a reasonable period in order to document course delivery, manage participant requests and support quality improvement.
Where live online sessions are recorded, the applicable retention period will be determined according to the purpose of the recording and communicated to participants where appropriate.
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
Your rights
These are summarized rights that you have under data protection law
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to complain to a supervisory authority
- The right to withdraw consent
Children’s Privacy
Our Service does not address “Children”, anyone under the age of 18 years , and we do not knowingly collect personally identifiable information from children under 18 years.
If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please get in touch with us immediately in the contact details provided. If we come to know that children below 18 years have provided personal information, we will delete the information from our servers immediately.
Compliance With Laws
Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Links
https://www.maltaquality.education contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Contact Us
If you have any questions about this Privacy Policy, please contact us at secretary@maltaquality.education.
Last Updated: 20 May 2026
